New “Cash Logistics.iQ version was upgraded with an ATM map; reporting system was expanded by adding a feature that enables receiving more detailed data on the state of the equipment. All this facilitates administration of ATM networks, helps to quickly eliminate disruptions of cash dispensing/accepting operations and further enhance accessibility of ATMs for users.
Users will be able to view the entire area in which cash dispensing/accepting machines operate with “Bing Maps” on their computers or tablet computers. Moreover, the solution makes it possible to choose specific region to be monitored. On the map, green colour is used to mark machines that are operating smoothly, yellow colour notifies about changes of indicators, while red colour warns in real time about any disruptions in a specific machine. This allows responding to a problem expeditiously and solving it before the customer experiences any discomfort.
By clicking on an individual machine on the map, you will be able to obtain full information about it: address, the amount of cash in the machine, the number of issued and accepted banknotes, distribution of different currencies, the last transaction performed, etc. Statistics for the selected period is also presented in different formats (charts, diagrams, tables). If necessary, it is possible to include any indicators that you would like to monitor in this database.
Another new feature of “Cash Logistics.iQ is extended messaging system that sends notifications to responsible persons. Employees are notified by e-mail or audible signal on their computer when the machine can be refilled, refilling was performed or when refilling was completed an hour later than planned. This helps to administer the operation of cash dispensing/accepting units, save costs and analyze as well as improve cash flow management process.
In the near future, the new “Cash Logistics.iQ solution is to be installed in Lithuanian, Latvian and Estonian financial institutions.