ATM Cash Availability with Cash Monitoring System

One of the main goals of the banks is to provide their ATM fleet with the necessary cash to maintain undisturbed customer service. In order to maintain the service available, banks and cash service providers should minimize cash shortage at self-service devices and reduce the response time to such incidents. Our ATM cash flow management solution helps to optimize cash supply chain, provides cash forecasting tools, and helps to solve cash flow problems.

Cash flow optimization can be solved thanks to special monitoring and forecasting tools implemented in the Cash Management.iQ system. Besides being ATM Cash Management software, this software also helps to monitor the cash status and to predict a shortage of banknotes in the cassettes.

Key factors to ensure cash availability

Preventing ATMs from cash run-outs
Optimal ATM replenishment
Minimizing response time to potential incidents

Secure your ATM cash availability

This tool allows alerting the responsible person when the Automated Teller Machine (ATM) or another self-service terminal is reached to the top or bottom limit for each type of currencies and denominations. Besides, a built-in escalation system guarantees to prioritize such cases for immediate notifications to responsible staff. 


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Simulate replenishments for better cash planning

The Cash Management.iQ platform is equipped with a special cash collection modeling tool. Which helps to analyze and forecast possible situations (implementing “what if?” logic). Therefore, maintaining target KPI for ATM cash planning and other cashpoints. Besides, effective ATM Cash Replenishment, the software solution allows you to monitor your cash availability in real-time.

Learn more how to improve your cash supply chain management and eliminate cash run-outs!

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Cash Management.iQ modules

CashPoint Analytics.iQ – cash reporting module

CashPoint Analytics.iQ is a module of the Cash Management.iQ, which is responsible for generating, displaying, and exporting reports from each point of service as well as achieving key performance indicators and other aspects of integrated cash logistics.

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CashPoint Monitoring.iQ – real–time cash monitoring

CashPoint Monitoring.iQ is the main module of the Cash Management.iQ system, which provides the functionality of monitoring the cash status and cash demand forecasting. The estimation of cash need is based on accumulated historical data and CIT simulation tools.

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CIT.iQ – management of Cash-in-Transit operations

CIT.iQ provides management of the cash collection service for the CIT (cash-in-transit) staff, assignment of tasks, selection of routes, and accounting of all costs associated with operational activities (labor costs of employees, fuels and lubricants, depreciation of transport) for planned and emergency trips.

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Vault.iQ – cash center management

Vault.iQ is a separate module of the Cash Management.iQ platform. It allows financial institutions to monitor all cash inflows and outflows in the connected cash center. In addition, Our vault cash management software (Vault.iQ) ensures a two-way cash flows between central banks and service end-points.

Cash flow management tools also allow organizations to get accurate forecasts, for further cash automation. Our software ensures the effectiveness and transparency of cash center operations.

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Cash Order.iQ – cash service handling tools

CashOrder.iQ planning module helps to determine the optimal number of banknotes (currencies and denominations) for each self-service device. Besides the calculation of the optimal number of banknotes, it helps to calculate the frequency of ATM cash replenishment processes, place orders for the transportation of cash and other valuables (securities, precious metals, etc.) either in manual to automatic mode.

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Points of Optimization

Reducing the number of CIT visits

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Cost of Cash Optimization with Cash Forecasting Software

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ATM Cash Availability with Cash Monitoring System

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Excellence of Cash Supply Chain Management

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Levan Bukhaidze

Deputy Head of Retail Business Management Department, Basis Bank, Georgia

Irakli Lomidze

Head of Operational Support Department at TBC Bank (Georgia)

George Makatsaria

Head of Treasury Department at BasisBank (Georgia)

During the first two months of using CashPoint Monitoring.iQ, we were able to reach 25% of savings on rent of the cash. Besides, the solution allowed us to save internal resources (first of all, staff). In order to monitor and analyze cash supply chain using the Cash Management.iQ solution, one cash professional needs to work only for two hours a day.

The bank receives information about cash balances at ATMs from the processing center. The frequency of data transmission can vary, but this information is not enough for the optimal cash distribution to ATMs and CIT planning. For these purposes, TBC Bank uses Cash Management.iQ solution.

Cash Management.iQ software solution provides us the information on cash balances in ATM’s in real time, which allows us to more accurately plan the time of cash collection and  cash optimal amount by ATM’s, as well as to reduce logistics costs.