Does your company offer consultation on cash management processes?
Yes, BS/2 provides not only training services for operating the Cash Management.iQ platform but also provides consulting services to optimize cash supply processes for financial institutions, CIT, and other companies. Our specialists have vast experience as software developers, integrators, and end-users of the system.
Do you provide the solution in a Software-as-a-Service (SaaS) model?
The SaaS model is available to all of our customers looking to minimize the initial investments to drive the Cash Management.iQ implementation. At the same time, data can be processed both in the BS/2 private cloud or on the customer's side.
Is it possible to connect the serviced merchants to the system?
At the moment, this feature is being actively developed by BS/2. Soon, the first versions of the personal web account for merchants will be presented. This helps responsible employees on the customer’s side to place orders for the cash and values transfer.
What tools does Cash Management.iQ use to protect sensitive data?
In order to maintain data security, the system provides additional role-based access management with the capability to restrict use or view for almost every element of the system. Changes to access rights are sent to the main system administrator for confirmation. In this case, all user actions in the system are logged. Also, customers can use the access control system of the corporate infrastructure based on Active Directory LDAP.
Is integration with the core banking system or a processing center required to work with Cash Management.iQ?
Not always. In some cases, we manage to solve the main part of the project goals without performing any integration with external systems. It significantly speeds up the implementation process and improves time-to-market. Still, Cash Management.iQ can be integrated with the external systems: core banking, processing, billing, and other to automate data processing.
What modules do system implementation usually start with?
Depending on the specifics of the customer's business processes, the set of Cash Management.iQ modules can be deeply customized. According to BS/2's experience, most banks and ATM operators pay attention to the CashPoint Monitoring.iQ module first. However, for the implementation of end-to-end cash supply chain management, all 5 modules are required as they enrich the system with special features.
What is the approximate accuracy of the Cash Management.iQ forecast in comparison with the real data?
As a rule, the average difference between the forecast and the actual data is no more than 5%. Thus, the cash manager can trust the data provided by the system. In addition, with a sufficient amount of historical data, the forecasting algorithm can be further improved.
Does Cash Management.iQ work with cash recycling systems?
The solution allows forecasting the demand for cash and planning cash replenishment of recycling ATMs, thanks to a special algorithm used for this type of device.
What self-service devices are supported by the system?
Cash Management.iQ is a multi-vendor platform and works with any type of ATM by Diebold Nixdorf, NCR, Hyosung, GRG and other vendors. Also, other self-service devices can be connected to the system, for example, payment kiosks, automated deposit machines, teller assisted units, etc.