ATM Cash Monitoring

Proper optimization of ATM cash replenishment is able to significantly reduce operation costs, which strongly affect the total cost of ownership of the ATM fleet.

ATM cash management and planning are based on real-time monitoring of the cash status in self-service devices. This tool is the primary and most demanded functionality of cash supply chain management systems. It allows you to get the most up-to-date information on the availability of cash at remote terminals and to prevent potential incidents of ATM downtime due to cash run-outs or overflow.

Key features of cash monitoring

Real-time cash monitoring for each cashpoint by currencies and denominations
Cash transaction monitoring
Basic technical monitoring of self-service devices
ATM location map with detailed information

Proactive ATM cash monitoring

Our cash management software also has the ability to proactively respond to potential cash-related incidents and cash flow problems. Various features of our ATM cash management system is a crucial part of efficiently managing the cash flow of a financial institution.

An ATM device should be always ready for utilization by different kind of users (individual, business owners, small businesses, etc.) Therefore, implementing a cash management solution will help to maintain the cash level on a sufficient level to satisfy users.

  • Cash run-outs countdown (for cashpoints prioritization)
  • Immediate notifications upon reaching cash level limits
  • Immediate notifications upon technical incidents

Cash monitoring can be used not only for ATMs, but also for payment kiosks, deposit machines, as well as bank branches and vaults to have the complete picture of cash supply chain management in the entire network.

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Cash Management.iQ modules

CashPoint Analytics.iQ – cash reporting module

CashPoint Analytics.iQ is a module of the Cash Management.iQ, which is responsible for generating, displaying, and exporting reports from each point of service as well as achieving key performance indicators and other aspects of integrated cash logistics.

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CashPoint Monitoring.iQ – real–time cash monitoring

CashPoint Monitoring.iQ is the main module of the Cash Management.iQ system, which provides the functionality of monitoring the cash status and cash demand forecasting. The estimation of cash need is based on accumulated historical data and CIT simulation tools.

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CIT.iQ – management of Cash-in-Transit operations

CIT.iQ provides management of the cash collection service for the CIT (cash-in-transit) staff, assignment of tasks, selection of routes, and accounting of all costs associated with operational activities (labor costs of employees, fuels and lubricants, depreciation of transport) for planned and emergency trips.

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Vault.iQ – cash center management

Vault.iQ is a separate module of the Cash Management.iQ platform. It allows financial institutions to monitor all cash inflows and outflows in the connected cash center. In addition, Our vault cash management software (Vault.iQ) ensures a two-way cash flows between central banks and service end-points.

Cash flow management tools also allow organizations to get accurate forecasts, for further cash automation. Our software ensures the effectiveness and transparency of cash center operations.

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Cash Order.iQ – cash service handling tools

CashOrder.iQ planning module helps to determine the optimal number of banknotes (currencies and denominations) for each self-service device. Besides the calculation of the optimal number of banknotes, it helps to calculate the frequency of ATM cash replenishment processes, place orders for the transportation of cash and other valuables (securities, precious metals, etc.) either in manual to automatic mode.

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Points of Optimization

Reducing the number of CIT visits

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Cost of Cash Optimization with Cash Forecasting Software

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ATM Cash Availability with Cash Monitoring System

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Excellence of Cash Supply Chain Management

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Levan Bukhaidze

Deputy Head of Retail Business Management Department, Basis Bank, Georgia

Irakli Lomidze

Head of Operational Support Department at TBC Bank (Georgia)

George Makatsaria

Head of Treasury Department at BasisBank (Georgia)

During the first two months of using CashPoint Monitoring.iQ, we were able to reach 25% of savings on rent of the cash. Besides, the solution allowed us to save internal resources (first of all, staff). In order to monitor and analyze cash supply chain using the Cash Management.iQ solution, one cash professional needs to work only for two hours a day.

The bank receives information about cash balances at ATMs from the processing center. The frequency of data transmission can vary, but this information is not enough for the optimal cash distribution to ATMs and CIT planning. For these purposes, TBC Bank uses Cash Management.iQ solution.

Cash Management.iQ software solution provides us the information on cash balances in ATM’s in real time, which allows us to more accurately plan the time of cash collection and  cash optimal amount by ATM’s, as well as to reduce logistics costs.