According to Diebold Nixdorf’s Head of Indirect Sales CEE Joachim Struck, the main idea of the conference was to help bankers and retailers to be closer to their customers. “Technological solutions for the financial and retail sectors should be innovative and appealing to their customers. Offering even the most complex financial services simple, convenient and fast is an opportunity to engage existing customers – and attract new ones,” Mr Struck said.
Penki kontinentai Group Board Chairman Idrakas Dadašovas welcomed the conference participants and wished interesting topics and discussions. He also stressed the importance of meeting with professionals, hearing questions and discussing issues that are of interest to them.
The event was mainly focused on modern technologies which help to overcome the challenges banks and retailers meet. Diebold Nixdorf’s strategic growth and international sales manager Stephan Okroy spoke on innovative customer service channels. SEB Baltics IT service manager Aldis Voitenko stressed the benefits from using Cash Recycling technology: this system significantly reduces collecting costs and optimizes the circulation of cash. BS/2 business development manager Daniel Fukson presented Cash Management.iQ software solution.
BS/2 product manager Anton Savkin presented one of the most interesting solutions. A VTM.iQ hardware and software complex consisting of a CuRiE self-service terminal, a CS 6060 ATS and specialized software solutions changes customer service radically.
“This integrated solution allows customers to get all conventional banking services remotely. They can print out A4 format documents (statements, contracts, etc), scan passports, ID cards, fingerprints, e-signatures on CuRiE. The customer is not only identified by the system, but also generates and signs contract with the bank, requests and immediately receives the ready-made bank card. So VTM.iQ is an extra service channel, which is not only convenient and user-friendly, but also beneficial to the bank,” Mr Savkin said.
The conference participants also had the opportunity to see the display of the latest technologies including multifunctional payment systems, various self-service equipment and specialized software solutions.
The Riga conference got together bankers and retailers from Lithuania, Latvia, Estonia, Moldova, Belarus, Ukraine and the Russia.
Organizers of the conference: Diebold Nixdorf representatives and the Penki kontinentai group of companies team
Diebold Nixdorf EECA regional sales manager Anna Pankraz and BS/2 Executive Manager Tomas Augucevičius announce the start of the conference
Penki kontinentai group of companies Board Chairman Idrakas Dadašovas greets the conference participants
Penki kontinentai group of companies Board Chairman Idrakas Dadašovas
Head of Indirect Sales CEE Diebold Nixdorf Joachim Struck
From left to right: BS/2 CEO T. Bublys, Diebold Nixdorf CEE indirect sales manager J. Struck, Penki kontinentai group of companies Board Chairman I. Dadašovas and BS/2 Executive Manager T. Augucevičius
Strategic Growth Programs and Global Sales Enablement manager Diebold Nixdorf Stephan Okroy
IN TOUCH Baltics
During the conference
During the conference
Russia‘s VTB24 Bank Self Service Department Operational Branch manager Yelena Loskutova is delivering her speech
Director Corporate Security and Fraud Management Diebold Nixdorf Bernd Redecker
Head of IT Sevices SEB Baltics Aldis Voitenko is speaking
During the conference
BS/2 Product Manager Anton Savkin is speaking
In the conference‘s mood
Russia‘s VTB24 Bank Self Service Department Operational Branch manager Yelena Loskutova
IN TOUCH Baltics conference
Penki kontinentai group of companies Board Chairman Idrakas Dadašovas welcomes the discussion
BS/2 Business Development Department manager Daniel Fukson presents the Cash Management.iQ system
There were many interesting discussions in the conference
During the conference
During the conference
From left to right: BS/2 CEO Tomas Bublys, Head of Indirect Sales CEE Diebold Nixdorf Joachim Struck and Penki kontinentai group of companies Board Chairman Idrakas Dadašovas
Baltic Procurement manager Irina Gavrilova (SEB Latvia) and Payment Cards Department manager Tomas Pigaga (SEB, Lithuania)
VTM.iQ turned out to be one of the most interesting solutions presented at the conference
Tusson (Belarus) manager Yakov Trembovolsky (left) and ASHBURN International Executive Manager Žoržas Šarafanovičius
ASHBURN International Business Development Department manager Dominykas Mertinas
Penki TV team interviews First Data Process Management division head Vygintas Rakauskas
During the conference
IN TOUCH Baltics conference
BS/2 CEO Tomas Bublys demonstrates VTM.iQ solution
During the conference
BS/2 Product Manager Anton Savkin
VTM.iQ solution presented during the conference
During the conference
Penki TV team interviews BS/2 Executive Manager Tomas Augucevičius
The conference participants had the opportunity to see the latest technologies displayed
The latest technologies displayed
The conference participants were interested in VTM.iQ
Penki TV covers the event
Swedbank Retail Solutions manager Margus Magi (left) and ASHBURN International Business Development Department manager Dominykas Mertinas
During the conference
IN TOUCH Baltics conference
During the conference
From left to right: RENOME-SMART manager Nataliya Polyakova, RENOME CEO Nadiya Hladkevych and Penki kontinentai group of companies Board Chairman Idrakas Dadašovas
Penki TV interviews Strategic Growth Programs and Global Sales Enablement manager Diebold Nixdorf Stephan Okroy
The latest technologies displayed
During the conference
The ASHBURN International display
Learning more about VTM.iQ
Penki kontinentai group of companies team and their VTM.iQ Penki kontinentai group of companies team and their VTM.iQ
IN TOUCH Baltics conference took place at the H20 6 architecture ir media center
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